Privacy Policy

Last Updated: January 2026

This privacy policy describes how Morrowline Health Systems, Inc. collects, uses, and protects information when you use our platform and services.

Important: Morrowline Health Systems is committed to protecting your privacy and ensuring you understand our data practices. This policy applies to our website, platform, and services. If you are a patient or individual whose data is processed through one of our partner organizations, that organization's privacy practices also apply.

1. Information We Collect

We collect information you provide directly, such as through contact forms, account registration, and service requests. This includes:

Name, email, phone number, and organization affiliation
Professional role and work information
Messages and communications you send to us
Information needed to provide our services, including health data when appropriate

We also automatically collect certain information about your device and interactions with our services:

Device information (browser type, operating system, device identifiers)
Usage information (pages visited, features used, time spent, referring URL)
IP address and approximate location based on IP

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Respond to inquiries and support requests
Send administrative and service updates
Monitor and analyze platform performance and usage patterns
Prevent fraud and ensure security
Comply with legal and regulatory obligations
With consent, send marketing communications about new services

3. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

Service providers: We share information with vendors who help us operate our platform, subject to data protection agreements
Legal requirements: We disclose information when required by law or legal process
Partner organizations: When you use our platform through a healthcare provider or organization, that organization may have access to relevant information
With your consent: We share information when you authorize us to do so

4. Data Security

We implement technical, administrative, and physical safeguards to protect your information:

Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
Access controls and multi-factor authentication
Regular security assessments and penetration testing
SOC 2 Type II compliance
Incident response procedures and breach notification protocols

While we implement strong security measures, no system is completely secure. We encourage you to maintain strong passwords and report security concerns to hello@morrowlinehealth.com.

5. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information, subject to legal and business requirements. Health information is retained according to applicable healthcare regulations.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your information:

Access: Request to see what information we hold about you
Correction: Request corrections to inaccurate information
Deletion: Request deletion of your information
Portability: Request your information in a portable format
Opt-out: Opt out of marketing communications and certain data uses

To exercise these rights, contact us at hello@morrowlinehealth.com or +1 515 602 8549.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience, remember preferences, and understand usage patterns. You can control cookie settings in your browser. Some features may not function properly if cookies are disabled.

8. Compliance with Healthcare Regulations

Our services comply with applicable healthcare privacy laws including HIPAA and GDPR. When you are a patient or your data is health information, additional protections apply. We execute Business Associate Agreements with healthcare providers as required by HIPAA.

9. Third-Party Services

Our website may include links to third-party services and integrations. This privacy policy does not apply to external sites. We encourage you to review the privacy practices of any third-party services before providing your information.

10. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect information from children. If we become aware of information collected from a child, we will delete it promptly.

11. International Transfers

We are based in the United Kingdom and operate globally. Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our services, you consent to such transfers subject to appropriate safeguards including Standard Contractual Clauses and adequacy decisions.

12. Policy Changes

We may update this privacy policy as our services evolve or as legal requirements change. We will notify you of material changes. Your continued use of our services constitutes acceptance of updated policies.

13. Contact Us

For privacy-related questions, requests, or concerns:

Email: hello@morrowlinehealth.com
Phone: +1 515 602 8549
Address: 120 The Street Capel St. Mary, IPSWICH - IP9 2EH, United Kingdom (GB)

If you have unresolved privacy concerns, you may also contact your relevant data protection authority.